Reporting damaged or broken water meters, including emergency after-hours service
Reporting discoloured (dirty) water to Council
Our requirements under the Water Supply (Safety and Reliability) Act 2008 for drinking water
What you need to know if you wish to fill a swimming pool from a hydrant connected to the Council water network
Information explaining how to read your water meter, how to perform an overnight leakage test, and what to do if you have a leak
More information about bore drilling in Queensland
Water and wastewater key performance indicators reporting requirements
What you need to do if you require a new service or change to an existing service
How we bill our residents for water access and consumption
Understanding your responsibilities when it comes to conserving water
As a Registered Water Service Provider Burdekin Shire Council performs regular water quality testing
If you are concerned about the suitability of your water for human consumption, private water sampling can be conducted on your property by Council
Understanding Council's and your own rights and responsibilities when it comes to water and wastewater services